drivebusiness

enrich®, an industry leading, on-demand eCommerce platform. Enhanced with a number of bespoke, customisable modules, which allows you to remain flexible with your front end development and provides you with the tools to manage your online business.

Content management suite for site (CMS) for site maintenance

Email marketing system (EMS)

Continually developed for a number of clients across different sectors 

Deployed within a number of warehouse and distribution centres

Optional fulfilment and customer service

Online marketing suite

Dedicated customer service module (inbound and outbound)

Standard functionality
The enrich® framework is based on functional modules, which can be customised and upgraded to meet your individual business requirements. Our base platform includes over 40 core features which will power your online store and maximise your online revenue.

Data handling
Self contained stock handling or integration into your existing business systems.

Accounting and reporting
Manage and report on the performance of your online business. Within this section you can control shipping charges, tax rates and European thresholds, and a number of store reports to help you monitor your KPIs.

Store Management
Take control of your website by controlling access to the back office administration. Manage the sites content by maintaining graphics, banners, on-page category merchandising, product cross selling and content pages.

Customer Services
Review, track, and resolve customer communications with the Customer Services module. From security reviews, evoucher management, returns and exchanges to abandoned orders and administrating customer accounts. 

Warehouse and Fulfilment
Order management screens allow you to instantly identify and filter orders being placed on the website. Warehouse staff are able to batch print order picking and packing slips. Orders can be processed at item level and allow for shipping tracking codes to be sent to the customer.

Marketing
Promote your website with emails, competitions, blogs and flexible basket based promotions to keep your customers coming back. Help your website to be found on Search Engines, enrich® is built with search engine friendly URLs and meta data management, which can be auto populated to help you promote your products and services.

Front end navigation and deployment
From the site homepage to the checkout confirmation page, enrich® has modules and features to help your customers navigate your site, and present them with the right information and functionality throughout their buying journey. Features include, wish lists, send to friend, gift messages, search, sale, newsletter subscriptions, blogs, store locators, interactive site maps and content managed pages to maintain areas like t&c’s, privacy etc

Let's talk
and find out more about enrich® and how we can help your business grow online.

Further reading
download: enrich factsheet

Technical Development Director
technical@drivebusiness.com
+44 (0)1563 852 555

Commercial Director
commercial@drivebusiness.com
+ 44 (0) 207 837 2500